Returns & Exchanges
We want you to love your clean beauty routine, which is why we offer a 30-day satisfaction guarantee on all products purchased through our official store. If a shade or formula isn't perfect for your skin, we are happy to facilitate a return or exchange to ensure you find your perfect match.
Initiate Your Return
Visit our online Returns Portal with your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original boxes.
Send It Back
Drop off your package at any authorized shipping location; we recommend obtaining a tracking receipt for your records.
Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing